Business Analyst

We are currently seeking an experienced IT Business Analyst to join a large-scale, multi-year transformation programme within a leading financial services organisation.

This strategic initiative is focused on streamlining workflows, enhancing customer engagement processes, and delivering a unified customer view across multiple business units.

The Opportunity

Working as part of an Agile squad and collaborating with a wider Business Analysis community, you will play a key role in shaping and delivering technology-driven business change.

Key responsibilities include:

• Engaging with business stakeholders to understand challenges, pain points and improvement opportunities
• Analysing existing processes and data flows to support solution design
• Facilitating workshops to capture “as-is” and define future-state processes
• Producing key business analysis artefacts including gap analysis, integration documentation and data mapping
• Writing clear, actionable user stories and technical integration requirements
• Supporting backlog refinement, sprint planning and other Agile ceremonies
• Working closely with design and development teams to ensure successful delivery
• Contributing to continuous improvement and mentoring junior team members where required

You may work across multiple workstreams or epics within a complex programme environment.

Required Experience

• Minimum 5+ years’ experience as a Business Analyst within IT change or transformation environments
• Strong background in Financial Services, ideally with exposure to Life, Health or Pensions products
• Experience working within Agile / Scrum delivery frameworks
• Proven experience in:
• User story elicitation and documentation
• Process mapping and optimisation
• Data analysis, data mapping and data dictionaries
• System and integration requirements
• Technical exposure to SQL, PLSQL and reporting tools
• Strong stakeholder management and communication skills
• Excellent analytical and problem-solving capability
• Ability to manage competing priorities within a fast-paced programme