Sales Support - IT

Our client is an established technology services provider operating within the rapidly growing cyber security sector. As part of their continued development, they are seeking a professional and highly organised Sales Support Executive to join their commercial team. This position will provide comprehensive support to the sales function, working across customer engagement, sales administration, lead generation, account management and marketing activities. The successful candidate will play an important role in ensuring the sales team operates efficiently and is well positioned to achieve its commercial objectives.

Key Responsibilities

• Provide high-quality administrative and operational support to the sales team.
• Liaise professionally with existing customers, prospective clients and business partners.
• Prepare and distribute quotations, customer documentation and management reports as required.
• Follow up on quotations, sales enquiries, leads and prospective opportunities.
• Coordinate diaries and meetings to support effective management of the sales team's schedules.
• Research and identify prospective clients and partners using LinkedIn, company databases and other relevant sources.
• Conduct outbound calls to prospective customers as part of business development and lead-generation activity.
• Maintain accurate and up-to-date prospect and customer information within the CRM/database.
• Support email campaigns and follow up on marketing initiatives.
• Provide additional support across sales, marketing and communications activities as required.

Experience & Skills

• A minimum of two years' experience in sales administration, marketing administration or a related role.
• Customer service experience would be advantageous.
• Proficiency in Microsoft Office, including Excel, Word, Outlook and PowerPoint.
• Experience working with CRM or other data-management systems.
• Excellent written and verbal communication skills.
• Strong organisational skills with excellent attention to detail.
• A professional, proactive and solutions-focused approach to work.
• Confidence communicating with customers and prospective clients, including through outbound calling.
• Previous experience within the IT sector or working with technology vendors/MSPs would be advantageous but is not essential.

Why Consider This Opportunity?

This role offers the opportunity to join an established business within a growing technology sector and gain broad exposure across sales operations, business development, customer engagement and marketing.

HOW TO APPLY:

To apply for this role, please submit your updated CV. If your skills and experience match job requirements, you will be contacted to discuss your application in detail.

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