Introduction
Welcome to the Fruition privacy notice.
Fruition respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from), if you are a candidate, client, or supplier. This notice also tells you about your privacy rights and how the law protects you.
Purposes of this Privacy Notice
This privacy notice aims to give you information on how Fruition collects and processes your personal data through your use of this website and by using our recruitment services, including any data you may provide through this website when you fill out a form, any information and details you may provide by email, or any data you may provide to us directly.
This website and our recruitment services are not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Use of Applicant Data
When you apply for a role with us, we collect and process your personal data for the purposes of assessing your application and managing the recruitment process. We may retain your details in our secure candidate database after the recruitment process has ended, so that we can contact you about future job opportunities that we believe may be relevant to your skills and experience.
We may also use your contact information to send you recruitment-related updates, industry news, and job market insights by email. You can opt out of receiving these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly. Your information will be processed in accordance with our Privacy Policy, and will not be shared with third parties for marketing purposes.
Controller
Fruition is the controller and responsible for your personal data (collectively referred to as "Fruition," "we," "us," or "our" in this privacy notice).
Fruition is the controller and responsible for this website, the processing of client and candidate data, and the provision of recruitment services.
We have appointed a data privacy team responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy team using the details set out below.
Contact Details
Our full details are:
Fruition Resources Limited
Email address: dataprotection@fruitiongroup.ie
Postal address: Bray Business Park, Southern Cross Rd, Bray, Co. Wicklow, A98 Y6W0, Ireland
You have the right to make a complaint at any time to the Data Protection Commission (DPC), the Irish supervisory authority for data protection issues (www.dataprotection.ie). We would, however, appreciate the chance to deal with your concerns before you approach the DPC, so please contact us in the first instance.
Changes to the Privacy Notice and Your Duty to Inform Us of Changes
This version was last updated on 23rd May 2025.
The data protection law in Ireland follows the General Data Protection Regulation (GDPR), which came into effect on 25 May 2018. Although this privacy notice sets out most of your rights under these laws, we might update the notice from time to time to take new guidance, rules, regulations, and best practices into account.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Refer a Friend Criteria
- You (“the Referee”) must be registered with Fruition Resources Limited (Fruition).
- The individual you are referring must not already be registered with Fruition. You are not able to refer yourself or any family member.
- Any tax liability arising from any referral fee provided by Fruition would be the responsibility of the referee.
- The referee is eligible to receive a €500 payment or voucher if they refer a person who is placed in a position by Fruition and the person successfully completes their probation period with the client (permanent placements) or completes six months of an assignment (contract placements).
- Payment of the referral voucher is only due on the initial placement – further placements are excluded.
- The referee must be over the age of 18 at the time of submitting the referral.
- The referred person must be notified and have consented to their details being passed to Fruition for this scheme before the date of the referral. This is the responsibility of the referee and is subject to adhering to GDPR. The referee will indemnify Fruition for any loss or claim arising out of the referee’s failure to procure such consent.
- Fruition reserves the right to alter the conditions of the referral scheme or cancel the scheme without written notice.
- In the event of any dispute, Fruition’s decision shall be final.
- The referral fee must be claimed within six months of the qualifying period.
International Transfers
From time to time, we may transfer your personal data outside the European Economic Area (EEA), such as when using CRM systems, cloud storage, email services, or data centres, or when providing your contact details to our clients who may be based outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to your personal data by ensuring that at least one of the following safeguards is implemented:
- We may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
- Where we make transfers to the US, we may transfer data to third parties if they comply with GDPR-approved mechanisms for data protection.
Please contact us at dataprotection@fruitiongroup.ie if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, contractual, or regulatory requirements.
Where your personal data has been submitted to a client as part of a recruitment process, we may retain it for a period necessary to comply with legal obligations and to enable us to establish, exercise, or defend legal claims that may arise in connection with the recruitment process, in accordance with Article 17(3)(b) of the General Data Protection Regulation (GDPR).
Outside of these specific legal obligations, we may retain personal data only for as long as we have a legitimate business purpose to do so. Retention periods are reviewed regularly and data is securely deleted or anonymised when no longer required.
Data Protection Commission (DPC) Contact Information
For further details on your data protection rights or to lodge a complaint, you may contact the Irish Data Protection Commission:
Website: www.dataprotection.ie
Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Phone: +353 (0)57 868 4800 / +353 (0)761 104 800
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see Schedule 2 below to find out more about these rights. If you wish to exercise any of the rights set out above, please send an email to: dataprotection@fruitiongroup.ie.
Telephone calls, call recordings, transcripts and call summaries
Fruition Resources Limited may record inbound and outbound business telephone calls made or received through our approved business telephony systems.
Where calls are recorded, we will inform callers at the start of the call or before any substantive discussion takes place. For inbound calls, this will normally be by an automated call-recording message. For outbound calls, our staff will provide a verbal notification at the start of the call.
We record business calls for the following purposes:
- training and quality assurance;
- monitoring and improving our recruitment services;
- maintaining accurate records of candidate, client, supplier and business communications;
- recording recruitment instructions, role requirements, candidate availability, candidate preferences and other recruitment-related information discussed during calls;
- handling queries, complaints and disputes;
- compliance, audit and legal purposes;
- protecting our business, candidates, clients, suppliers and staff; and
- staff training, supervision, performance management, investigation and disciplinary purposes where relevant, lawful and proportionate.
The personal data processed may include your name, contact details, telephone number, voice, call metadata such as date, time, duration and participants, recruitment-related information discussed during the call, and any other personal data you choose to provide during the call.
Call recordings and full call transcripts are stored in our approved telephony system, currently Devyce. Relevant call summaries may be added to the relevant candidate, client, supplier or business contact record in Bullhorn, our recruitment CRM system.
We ask callers not to provide unnecessary sensitive personal data during calls unless it is relevant to the recruitment service or matter being discussed.
Our lawful basis for recording business calls and creating call transcripts and summaries is our legitimate interests in operating and improving our recruitment services, maintaining accurate business and recruitment records, training staff, ensuring service quality, resolving disputes, complying with applicable obligations, and protecting our legal and commercial position.
Where call recordings, transcripts, call summaries or meeting notes are used in connection with staff training, supervision, performance management, investigation or disciplinary matters, we rely on our legitimate interests in managing our business and workforce fairly and effectively, and on legal obligations or the establishment, exercise or defence of legal claims where applicable.
Call recordings and full call transcripts held in Devyce may be accessed only by authorised Fruition personnel who need access for the purposes listed above. Relevant call summaries held in Bullhorn may be accessed by authorised Fruition personnel in line with their role and business need.
Recordings, transcripts and summaries may also be accessed by our IT and telephony service providers, CRM provider, professional advisers, regulators, law enforcement bodies, or other third parties where necessary and lawful.
Call recordings and full call transcripts are normally retained in Devyce for 12 months from the date of the call and are then deleted, unless a longer period is necessary for a complaint, dispute, legal claim, regulatory matter, investigation, compliance matter or other specific lawful purpose.
Relevant call summaries added to Bullhorn may be retained on the relevant candidate, client, supplier or business contact profile for up to six years from the last activity on that profile, in line with our candidate, client and recruitment-record retention practices.
Where a call recording, transcript or summary is retained for longer because of a specific complaint, dispute, legal claim, regulatory matter, investigation, compliance matter or other lawful purpose, it will be retained only for as long as necessary for that purpose and then securely deleted or anonymised.
We do not use call recordings, transcripts or call summaries to make solely automated decisions about candidates. Call recordings, transcripts and call summaries will not be used for AI-based candidate selection unless we have first assessed the processing and provided appropriate information to affected individuals.
You have rights under data protection law, including the right to request access to your personal data, to request rectification or erasure in appropriate circumstances, to restrict processing, and to object to processing based on legitimate interests.
You can exercise your rights by contacting dataprotection@fruitiongroup.ie. You also have the right to complain to the Irish Data Protection Commission.