Diary of a CIO with James Eaton

In this episode, CEO of Fruition and Enablis, Sarah Pawson, sits down with James Eaton, CTO at M&G, to explore the reality of leading enterprise-scale digital transformation inside one of the UK’s largest financial institutions.

💡 Key topics include:

- Why career growth in tech leadership isn’t always linear—and why the ‘squiggly’ path might be the best path.

- The transition from technologist to business leader, and what it really takes to start thinking in outcomes, not outputs.

- How to build a high-performing, diverse team that thrives across geographies, suppliers, and tech stacks.

- Plus: executive coaching, AI-driven process transformation, and why 5am runs in the City of London are better than rush hour.

One standout insight?

"You can’t fix a problem if you don’t get all the facts out. That starts with telling it like it is." – James Eaton