Business Change Manager (FTC)

Job Title: Business Change Manager (6-Month FTC)
Location: Leeds 3x per week (Expensed travel to London every two weeks)
Salary: £75,000 - £80,000

Why Apply?

A technology organisation is undergoing an exciting period of transformation, placing digital innovation at the core of its future strategy. This is a rare opportunity to play a pivotal role in shaping a modern, forward-thinking business during a period of significant, large-scale change. If you're passionate about embedding meaningful ways of working and thrive in complex, cross-functional environments.

Responsibilities

• Partner with senior leaders to embed and sustain new operating model behaviours across digital and streaming teams
• Implement, test, and evolve ways of working, decision rights, and governance rhythms
• Facilitate high-impact workshops, retrospectives, and alignment sessions to build clarity and confidence
• Maintain operating model artefacts including process maps and RAPIDs documentation
• Develop and deliver targeted communications and engagement plans to support adoption
• Create practical tools, playbooks, and guidance materials for teams navigating change
• Shape the end-to-end employee experience, with particular focus on new joiners and internal movers
• Work with the People Partner and leadership team to embed mindset and behaviour expectations into onboarding and team rituals

Requirements

• Proven experience in change readiness and operating model implementation
• Exceptional facilitation skills, with the ability to unlock alignment across complex stakeholder groups
• Strong working knowledge of process mapping, decision-making frameworks, and RAPIDs methodology
• Demonstrated ability to embed new behaviours and ways of working at pace
• Familiarity with behavioural change methodologies such as ADKAR, Prosci, or nudge-based approach
• High emotional intelligence and a collaborative, people-centred approach
• Clear, confident communication skills across all organisational levels
• Experience in media, streaming, digital product, or technology-led organisations is advantageous

What's in it for me?

• The chance to shape a genuinely transformative programme within a high-profile technology organisation
• A collaborative, forward-thinking team culture
• Exposure to senior stakeholders and cross-functional teams
• Professional development within a fast-evolving digital and digital environment
• A role where your impact will be visible and lasting

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.