Workplace Technology Manager

About the role

We're hiring an Workplace Technology Manager to lead a team responsible for internal IT systems, desktop services, office and remote networking, and the business applications used across the organisation.

This role suits someone who gets real satisfaction from developing engineers as well as improving service quality and solving complex infrastructure challenges. You'll lead a small team, own key areas of ISO compliance, manage the internal systems budget, and drive the internal technology roadmap.

What you'll do

Team leadership & service delivery

• Lead, coach, and develop a team of engineers, setting clear priorities and creating a high-ownership culture.
• Own the desktop support service across office-based and remote staff.
• Act as escalation for major incidents.

Systems & infrastructure

• Oversee core internal systems including device management, identity & access, and collaboration/productivity tooling.
• Manage office network and infrastructure: LAN, Wi‑Fi, VPN, meeting room tech, firewalls, monitoring.
• Oversee VoIP / cloud telephony services.

Governance, compliance & finance

• Plan and manage internal systems capex/opex with finance.
• Support ISO 27001 / ISO 9001 audit readiness and continuous improvement.
• Contribute to business continuity planning and internal security posture.
• Support annual finance audit, SARs, and HR-related investigations as needed.

Suppliers, assets & projects

• Manage suppliers, licensing renewals, IT asset register, and hardware lifecycle.
• Lead internal systems projects end-to-end, contributing to wider Network & Infrastructure strategy.

What you'll bring

• Experience leading an internal IT / service desk / EUC-type team, with a genuine people-development approach.
• Strong technical grounding in device management, identity & access, cloud services, and network infrastructure.
• Experience owning or contributing to ISO 27001 and/or ISO 9001 compliance.
• Budget/supplier/contract management experience.
• Confident communicator with technical and non-technical stakeholders.
• Able to adapt to shifting priorities and keep teams focused.

Working arrangement

• On-site in Rochdale, Greater Manchester.